Personal Information We Collect

“Personal information” refers to any data that identifies or can reasonably be linked to you. We may collect the following categories depending on your interaction with our Services:

• Contact details: name, billing/shipping address, phone number, and email.
• Financial information: payment method, transaction details, and payment confirmations.
• Account information: username, password, and settings.
• Transaction history: items viewed, purchased, returned, or cancelled.
• Communications: content of messages or inquiries sent to us.
• Device and usage data: IP address, browser type, and navigation behavior.

Sources of Personal Information

• Directly from you when using or purchasing through our Services.
• Automatically via cookies and device technologies.
• From our service providers who assist with fulfillment, analytics, and payments.
• From marketing partners or third parties, as permitted by law.

How We Use Your Information

• Provide and improve Services: process orders, payments, shipping, and returns.
• Marketing: send personalized promotions and display relevant ads.
• Security: detect and prevent fraud, protect customer accounts.
• Communication: offer customer support and order updates.
• Legal compliance: meet obligations under applicable laws and respond to lawful requests.

How We Disclose Personal Information

We may share personal information with:

• Shopify (our ecommerce host) and third-party vendors assisting with payments, shipping, analytics, and support.
• Marketing partners to deliver personalized advertising.
• Our affiliates or within our business group.
• Law enforcement, regulators, or courts when required by law.
• In the event of a merger, acquisition, or business transfer.

Relationship with Shopify

The Services are powered by Shopify. Information collected through our website may be shared with Shopify to operate and improve their platform. To learn more about how Shopify processes personal data, visit the Shopify Consumer Privacy Policy.

Third-Party Websites & Links

Our site may contain links to third-party platforms. We are not responsible for their privacy or security practices. Please review their policies when leaving our website.

Children’s Data

Our Services are not directed to minors, and we do not knowingly collect data from individuals under the legal age of majority. If you believe a child has provided information, contact us to request deletion.

Security & Retention

We implement reasonable safeguards to protect your information. However, no system is entirely secure. We retain your data as long as needed to operate the Services, fulfill orders, comply with laws, and resolve disputes.

Your Rights & Choices

• Access / Know: Request access to personal information we hold about you.
• Delete: Request deletion of your personal information.
• Correct: Request correction of inaccurate data.
• Portability: Receive or transfer a copy of your information.
• Opt out: Decline personalized advertising or data sharing.
• Manage preferences: Unsubscribe from promotional communications anytime.

If you reside in the UK or EU, you may also object to processing, restrict use, or withdraw consent where applicable. Depending on your local laws (for example, in the United States, Canada, Australia, or New Zealand), you may have additional or different rights, which we will honor to the extent required by applicable regulations.

Complaints

If you have concerns about how we process your data, contact us using the details below. You may also file a complaint with your local data protection authority if available in your jurisdiction.

International Transfers

We may transfer, store, or process your information outside your country. For example, data may be processed in the EU, the United Kingdom, the United States, Canada, Australia, New Zealand, or other locations where our service providers operate. Where required, we use Standard Contractual Clauses or other lawful mechanisms to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted here with an adjusted “Last updated” date. Significant changes may include additional notice as required by law.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: support@clarissesleather.com
Address: Thorbeckesingel 37, 4142 AP Leerdam
Company Name: H.A. Duurzaam
Company Number: 73677787